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Automate the Patient Education Journey

No apps to download. No software to install or integrate. No staff data entry required.

Patient
Opt-In

Lifestyle
Questionnaire

Educational
Videos

Appointment/
Procedure

Patient
Satisfaction

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About
Patient Pending

Patient Pending is the fully automated patient education program that utilizes the most popular, user-friendly technologies to deliver important patient education materials through the entire patient journey. From the first consultation to the final post-operative appointment and patient satisfaction follow-up, Patient Pending keeps the patient connected, informed and engaged.

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Patient Pending Specialties

Patient Pending offers programs in a variety of medical specialties, ranging from cataract surgery to colonoscopies and everything in between. See a specialty your interested below? Click to view a sample of the Patient Pending assets available for that specialty.
Cataracts
Lasik-PRK
Light Adjustable Lens
Refractive Lens Exchange
Dry Eye
TMS-Depression
Hearing
Hair Restoration
Gastroenterology
Assisted Living

Program Options

Patient Education

Patient Education Prior to the Consultation or Procedure

Educate patients on their options, save time in the consult room, reduce no shows and ensure patients arrive prepared. Connect and engage with patients prior to their appointment via email and text message with specialty and/procedure specific video branded for your practice. Select from our library of videos, use your own or have custom content created for your practice and doctors specifically with your own patients.
Two Way Texting

Two Way Texting

Communicate with your patients in real time via text directly from your Patient Pending profile using our HIPAA compliant two-way texting program. Gather the information you need and allow the patient to ask questions in advance, saving valuable administrative time in the office. The two-way texting program can be used as a part of the pre-education program or licensed on its own.
Patient Follow Up

Post Op Patient Follow Up

Automatically initiate the post op contact to collect valuable patient feedback on their experience with your practice, staff and doctors. Add in videos directly from doctors and staff to add a personalized touch for your patients. The patient follow up program can work in tandem with the pre-education or can be used on its own.
Asset Licensing

Asset Licensing

If you’re not interested in the pre-education program but have other ongoing marketing initiatives efforts, you can license the Patient Pending video assets individually to use on your website, social media and other initiatives (restrictions may apply).

Seamless Connection Options

With ZERO Staff Data Entry

1

Automated and Encrypted Secure File Transfer

Automated and Encrypted Secure File Transfer

2

Scan QR Code

Scan QR Code

3

Text

Text

Contact Us

Email us today for more information or a free demonstration and you’ll see what you’ve been missing.

Phone Number

Phone Number (417) 882-8700

Email Address

Email Address info@patientpending.com

From scheduling the first consult to the final patient satisfaction survey, Patient Pending delivers customized patient education with fully automated “set it and forget it” simplicity.

Stethoscope

No apps to download. No software to install or integrate. No staff data entry required.

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No apps to download. No software to install or integrate. No staff data entry required.

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* This Site Does Not Provide Medical Advice: This site and its content is for informational and educational purposes only and is not a substitute for professional medical advice. Nothing on this site shall be stated, implied or interpreted as an endorsement or recommendation of any specific technology, treatment, therapy or medical professional. Consult your physician before starting any medical procedure, therapy or treatment. The testimonials, statements and opinions presented on this site are applicable only to the individuals depicted. Results will vary and may not be representative of the experience of others. Participants were not paid for their testimonials while some were remunerated for the time required to participate. The testimonials are representative of real patient experiences but the exact results and experiences will be unique to each individual and patient. Again, seek the advice of your doctor or another medical professional before undergoing any medical treatment.

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